bdpok Terms and Conditions

1. Introduction and Applicability

These Terms and Conditions ("Terms") form a legally binding agreement between bdpok ("Platform", "we", "us") and any user ("you", "member"). Using, browsing, registering on or accessing any service on the bdpok.lat website means that you have fully read, understood and accepted these Terms.

bdpok operates as an online gaming and entertainment platform in the Bangladesh market. Our services include slot games, live casino, cricket betting and other entertainment gaming options. Before using the platform, please also read our Privacy Policy and Responsible Gaming Policy alongside these Terms.

We reserve the right to amend these Terms at any time without prior notice. Continued use of the platform after updated Terms are published will be considered acceptance of the revised Terms. We therefore recommend visiting this page regularly.

2. Account Registration and Eligibility

To become a member of bdpok and use any of its services, the following eligibility criteria must be met:

2.1 Age and Eligibility Requirements

• You must be at least 21 years of age.
• You must be a legally competent individual with the legal capacity to enter into these Terms.
• You must provide your identity and personal information accurately.
• Each person may operate only one account. bdpok reserves the right to close all accounts if an attempt is made to open multiple accounts.

2.2 Information Provided at Registration

The information you provide at registration must be accurate, complete and up to date. Providing false or incorrect information will result in immediate suspension or closure of the account, and any pending withdrawal requests may be cancelled. bdpok may request additional documents at any time for identity verification (KYC) purposes.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) confidential. You are fully responsible for all activity carried out using your account. If you suspect that unauthorised access to your account has occurred, notify our support team immediately.

3. Financial Transactions — Deposits and Withdrawals

All financial transactions on bdpok are conducted in Bangladeshi Taka (BDT / ৳). The table below outlines the key conditions for deposits and withdrawals:

3.1 Deposit Terms

• Deposits may only be made from a payment account registered in your own name. Deposits from third parties are not accepted.
• Your bdpok account balance will be updated immediately after a successful deposit.
• If any transaction fails or is delayed, contact the support team immediately.

3.2 Withdrawal Terms

• Your account must be fully verified before making a withdrawal request.
• Withdrawals are generally processed within 1 hour, but may be delayed if technical or security verification is required.
• Withdrawals will only be approved to the same payment method used for the deposit.
• If any active bonus wager is outstanding, it must be completed before a withdrawal can be made.

4. Bonuses and Promotional Offers

bdpok provides various bonuses and promotional offers from time to time. The following general terms apply to the use of these bonuses:

4.1 Welcome Bonus

New members will receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:

• After receiving the bonus, a 20x wagering requirement must be completed before it can be used.
• The welcome bonus is available once only — one per account for each member.
• The bonus cannot be withdrawn until the wagering requirement has been fully met.
• Separate terms may apply to the use of the bonus in certain game categories.

4.2 Other Promotions

Reload bonuses, cashback offers and special event promotions will each have their own terms, which will be published alongside the promotion. bdpok reserves the right to change, suspend or cancel any bonus or promotional offer at any time.

5. VIP Program and Cashback

The bdpok VIP program has five tiers. The weekly cashback rate for each tier is listed below:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Advancement to a higher VIP tier depends on your continued activity and participation on the platform. bdpok holds the final authority on granting or withdrawing VIP benefits. Cashback is added to your account at a set time each week.

6. Fair Play and Prohibited Conduct

bdpok is committed to ensuring a fair, transparent and safe gaming environment for all players. The following conduct is strictly prohibited:

6.1 Prohibited Activities

• Creating or operating multiple accounts.
• Bonus abuse or attempting bonus arbitrage.
• Any form of fraud, deceptive activity or money laundering.
• Attempting to play games using software, bots or any other automated method.
• Attempting to gain unauthorised access to another member's account.
• Exploiting any technical error or bug on the platform to gain an unfair advantage.
• Threatening, harassing or sending unsolicited messages to other members.

6.2 Consequences of Violations

If evidence is found of involvement in any of the prohibited activities listed above, bdpok may take the following actions: immediate suspension or permanent closure of the account, forfeiture of deposited funds and winnings, and notification of relevant law enforcement agencies.

7. Responsible Gaming

bdpok believes that gaming is a form of entertainment and should always be enjoyed in a controlled and responsible manner. We place the highest importance on the wellbeing of our members.

• Never bet more than you can afford.
• Do not treat gaming as a source of income.
• If you feel you may have a problem, use bdpok's self-exclusion feature or deposit limit setting.
• If you need assistance, contact us via our 24/7 live chat.

For more information on responsible gaming, please read our Responsible Gaming page.

8. Copyright and Intellectual Property

All content published on the bdpok website — logos, designs, text, graphics, images, software and other materials — is the exclusive property of bdpok and is protected by applicable copyright law.

No member or third party may copy, distribute, modify or commercially use this content without the prior written permission of bdpok. The games on the platform are subject to the intellectual property rights of the respective game developers and are governed by their own terms.

9. Privacy and Data Protection

bdpok places the highest importance on the security of your personal information. We use SSL encryption and modern security technology to keep all your data secure. Your information will not be sold to any third party.

To learn more about how we collect, process and store data, please read our Privacy Policy, which forms an integral part of these Terms.

10. Limitation of Liability and Disclaimers

The bdpok platform provides its services on an "as-is" basis. We do not guarantee uninterrupted availability of the service. Service disruptions may occur due to technical errors, maintenance or external factors.

• bdpok is not liable for any financial loss resulting from playing games on the platform.
• bdpok is not liable for any loss caused by internet disconnection or device issues.
• bdpok reserves the right to void any winnings or payouts incorrectly displayed due to a technical error.
• bdpok is not liable for issues with the software or services of third-party game providers.

11. Account Closure and Termination

11.1 Voluntary Closure

You may close your account at any time by contacting our support team. Any valid withdrawal requests will be completed before the account is closed, subject to the Terms.

11.2 Termination by bdpok

bdpok reserves the right to close any account without notice for the following reasons:

• Violation of any part of these Terms.
• Evidence of involvement in fraudulent or deceptive activity.
• Providing false or incomplete identity information.
• Not meeting the eligibility criteria (under 21 years of age).
• Account inactive for an extended period.

12. Dispute Resolution and Contact

In the event of any dispute or complaint, members are advised to contact our support team first. We provide 24/7 live chat support in Bengali and aim to resolve any issues promptly and fairly.

If a complaint is not resolved via live chat, please contact us by email: [email protected]

bdpok reserves the right to make the final decision in all disputes. Our decisions will be fair, transparent and made in accordance with the platform's rules.

13. Miscellaneous Provisions

13.1 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between bdpok and the member and supersede any prior oral or written understandings.

13.2 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

13.3 Language

The original version of these Terms is drafted in Bengali. In the event of any ambiguity, the Bengali version shall be considered final.

13.4 Assignment of Rights

You may not transfer any rights or obligations under these Terms to a third party without the prior written consent of bdpok. bdpok may transfer its rights and obligations to an affiliated entity at any time.

13.5 Governing Law

These terms and conditions will be interpreted and applied in accordance with applicable law. Any disputes will be resolved through negotiation.